Contact
Write to Tom.
There's no support desk here. Messages come straight to me, and I answer them myself, usually the same working day. Trial questions, a contract that won't extract cleanly, or a feature you need before you'd switch: all fair game.
Or email hello@scopecreep.agency directly.
Happy to run one of your own signed SOWs through the extraction on a call, so you can see what it pulls out before you commit to a trial.